Shipping Policy
At The 94th Floor, we take shipping and delivery seriously and strive to provide the best service possible. Please review the following shipping policy, which outlines our terms and conditions for shipping:
Shipping Times: Our standard shipping time is 5-10 business days, though some orders may arrive sooner or take longer depending on the product and destination.
Shipping Method: We use reliable shipping carriers to ensure that your order arrives on time and in good condition. However, we cannot be responsible for any delays or damages caused by the shipping carrier.
Shipping Costs: Shipping costs will be calculated at checkout and will depend on the size and weight of your order, as well as your location.
International Shipping: We currently do not offer international shipping, but we may do so in the future.
Shipping Address: Please ensure that your shipping address is accurate and complete. We cannot be responsible for any delays or losses caused by an incorrect or incomplete shipping address.
Tracking: Once your order has been shipped, we will provide you with a tracking number so that you can track your order.
Delivery: We consider a shipment to be delivered when the carrier shows the shipment as "delivered" in their system. We are not responsible for any lost or stolen packages after they have been marked as delivered by the carrier.
By placing an order with The 94th Floor, you agree to the terms and conditions outlined in our shipping policy. If you have any questions or concerns, please don't hesitate to contact us at decor@the94thfloor.com.