Return Policy

At The 94th Floor, we want you to be completely satisfied with your purchase. If you receive an order that is damaged or has quality issues, please email us at decor@the94thfloor.com within 14 days of receiving your order with a detailed explanation of the issue.

We take quality seriously and strive to ensure every order meets high standards. If your order does not meet your expectations, we will work with you to find a satisfactory solution. This may include a replacement or refund, depending on the circumstances of the issue.

Please note that all returns must be initiated by emailing us at decor@the94thfloor.com. We may require photos or other evidence to support your claim. We will do our best to respond to your inquiry and resolve the issue in a timely manner.

Thank you for choosing The 94th Floor for your home decor needs. We appreciate your business and will do our best to ensure your satisfaction.